Examlex
Blind taste tests in the 1980s showed that most Coke drinkers preferred a cola that was sweeter than the current product. When Coca-Cola attempted to make its product sweeter, brand loyal customers revolted and demanded the old product be returned. Explain how Coca-Cola marketers could have used the principles of psychophysics to introduce the new coke without creating these problems.
Vital Shift
A change in work responsibilities when one moves from doer to coordinator to thinker; a transition period requiring adjustment to different job demands.
New-Job Tryout
A method used by employers to assess a candidate's suitability for a role through on-the-job performance in a real work environment, often for a temporary period.
Upside Down Pyramid
A management model that inverts the traditional hierarchy to place the top management at the bottom and the front-line employees at the top, emphasizing service and direct contact with customers.
Develop Your People
A leadership approach focused on investing in the growth, education, and enhancement of team members' capabilities and potential.
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