Both the Fishbein Model and the Extended Fishbein Model Attempt

question 50

Essay

Both the Fishbein model and the extended Fishbein model attempt to measure the influence of attitudes. What was the flaw in the original model and what was added in the extended model to correct this flaw?

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Definitions:

Positive Organizational Behavior

The strengths, virtues, vitality, and resilience of individuals and organizations.

Customer Service

The support offered by companies to their customers through various communication channels, before, during, and after purchasing a product or service.

High-involvement Management

A managerial approach that focuses on engaging employees in decision-making processes, thereby increasing their commitment and productivity.

Employee Performance

The assessment of the efficiency and effectiveness with which an employee carries out their job responsibilities.