Mark, David, Tia, and Ashley Are Team Members in a Computer

question 31

Multiple Choice

Mark, David, Tia, and Ashley are team members in a computer programming class. They have been assigned the task of creating a computerized payroll system involving multiple programs. Mark and Tia worked very hard and created programs that worked well. David and Ashley, however, did not work as hard as they could and created programs with numerous errors. This resulted in a payroll system that could not be implemented. The team's poor performance that was a result of David and Ashley not doing their best can be termed as

• A) groupthink.
• B) synergy.
• C) social facilitation.
• D) hierarchical sensitivity.
• E) motivational loss.

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Definitions:

Scorecard

A performance measurement tool that tracks the success or achievement against defined targets or criteria.

Key Performance Indicators

Metrics used to evaluate the success of an organization or of a particular activity in which it engages.

Order Cycle Time

The total time from when a customer places an order until the product is delivered, used as a key performance indicator in supply chain management.

Logistics Service Metric

Quantitative measures used to track, analyze, and optimize logistics operations, ensuring the efficiency, effectiveness, and quality of supply chain processes.