________ Activities Involve Communications That Are Intended to Smooth the Performance

question 17

Multiple Choice

________ activities involve communications that are intended to smooth the performance of work with people or groups in other functional areas.

• A) Groupthink
• B) Scout
• C) Social loafing
• D) Ambassador
• E) Task coordinator

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Definitions:

Emotional Intelligence

denotes the ability to recognize, understand, manage, and reason with emotions in oneself and others, facilitating enhanced interpersonal communication and decision-making.

Cognitive Dissonance

A psychological phenomenon occurring when an individual holds two or more contradictory beliefs, ideas, or values, leading to discomfort and a motivation to reduce the dissonance.

Realistic Job Preview

An accurate presentation of the potential duties and responsibilities of a job role to candidates, aimed at reducing turnover by setting proper expectations.

Uncertainty Reduction

The process through which individuals, groups, or organizations gather information to decrease the level of uncertainty about future events or behaviors.