As a Result of a Strong Marketing Push During the Pre-Holiday

question 109

Multiple Choice

As a result of a strong marketing push during the pre-holiday period, sales of the Talking Tomato novelty toy increase by 150 percent. Troy, the production manager for the company that makes the product, is tasked with making sure the company can meet demand in the coming months. Things seem to be going well at first, but then the assembly line manager tells Troy that they are low on the audio components that provide the Talking Tomato's vocal sounds. After checking his past purchase orders, Troy realizes he failed to submit a request for additional parts. As a result, the assembly line workers are unable to deliver enough units to keep store shelves stocked for the holidays. Troy would have avoided this mistake if he had employed which of the following teamwork processes?

• A) coordination
• B) goal specification
• C) helping behavior
• D) systems monitoring
• E) strategy formulation

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Definitions:

Knowledge

Facts, information, and skills acquired through experience or education.

Skills

Abilities and expertise acquired through training or experience that enable effective performance in activities or tasks.

Employee Benefits

Non-wage compensations provided to employees in addition to their regular salaries or wages, such as health insurance, retirement plans, and paid time off.

Costs of Turnover

Expenses associated with an employee leaving a company, including recruitment, training, and lost productivity costs.