Daryl, the Warehouse Manager for Everything Paper, Inc

question 18

Multiple Choice

Daryl, the warehouse manager for Everything Paper, Inc., tells Hailey and Roberta that three pallets of paper need to be taken to the warehouse. Hailey and Roberta move the three pallets from the loading dock onto the warehouse floor. Afterwards, Roberta tells Hailey, "That was fast. Time for a break!" But Hailey says, "Not so fast. We need to move the boxes of paper from the pallets to the shelves." Roberta responds, "Daryl just said to move them to the warehouse. He didn't say where in the warehouse to put them." Hailey cautions, "Yeah, but every other time he's asked us to take pallets to the warehouse, we've put the boxes on the shelves." Roberta says, "If he'd wanted us to do that he should have told us so." Roberta and Hailey's confusion is a result of Daryl's

• A) high information richness.
• B) low emotional intelligence.
• C) high emotional intelligence.
• D) low communication competence.
• E) high communication competence.

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Definitions:

Fuel-Air Explosive

A type of weapon that disperses fuel into the air and ignites it, creating a large blast wave of high temperature and pressure.

Detonator

A device used to trigger an explosion in dynamite and other high explosives, typically initiating a larger, secondary explosive charge.

Lower Explosion Limit (LEL)

The lowest concentration of a particular gas or vapor in air that can produce a flash of fire in presence of an ignition source.