One Way to Avoid the Confusion of Using Scales with Differing

question 51

True/False

One way to avoid the confusion of using scales with differing numbers of scale points is to use the net promoter score (NPS).

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Definitions:

Capacity Management

The process of planning and controlling the resources needed to meet product demand while maximizing operational efficiency.

Subcontracting

This refers to the practice of assigning or outsourcing part of the obligations and tasks under a contract to another party known as a subcontractor.

Peak Production

The period of maximum output or productivity in manufacturing or business operations, often coinciding with high demand seasons.

Production Levels

The various quantities of goods and services a company can produce in a given time period using different combinations of resources.