Shawn, Thu, Rei, and Heather Are Managers Working at PureDrop

question 85

Multiple Choice

Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Which of the following behaviors would be best suited to deal with Shawn's group's readiness?

• A) delegating
• B) telling
• C) selling
• D) participating
• E) negotiating

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Definitions:

Interpreting Standards

The practice of understanding and applying guidelines or criteria in a specific area, often to ensure consistency and quality.

Social Structure

The organized pattern of social relationships and social institutions that together compose society.

Group Survival

The ability of a group of individuals to endure and sustain themselves through cooperation and shared resources.

Personal Satisfactions

The fulfillment or gratification of one's desires, expectations, or needs, or the pleasure derived from such fulfillment.