____ Is a Disciplined Approach That Relies on Statistical Data

question 104

Multiple Choice

____ is a disciplined approach that relies on statistical data and improved methods to eliminate defects from a firm's products and services.

• A) Six Sigma
• B) Quality Magic
• C) CAM
• D) The Total Management Program
• E) CAD

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Definitions:

Freud

Sigmund Freud was an Austrian neurologist and the founder of psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychotherapist.

Behaviorism

A theory in psychology that focuses on observable behaviors as the primary subject matter and views all behaviors as responses to stimuli in the environment, with little emphasis on mental states.

B. F. Skinner

An American psychologist best known for his work in behaviorism and for developing the theory of operant conditioning.

Psychiatrist

A medical doctor specialized in diagnosing, treating, and preventing mental, emotional, and behavioral disorders.