Herzberg Concluded from His Studies That Managers Should Focus on ____

question 37

Multiple Choice

Herzberg concluded from his studies that managers should focus on ____ factors to produce long-term dedication from their employees.

• A) motivation
• B) hygiene
• C) both motivation and hygiene
• D) satisfier
• E) working condition

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Definitions:

Back Office

The administrative and support personnel in a company who are not client-facing, responsible for functions such as IT, human resources, accounting, and compliance.

Billable Hours

The amount of time spent on specific tasks or projects that can be charged to clients.

Customer Services

Activities and benefits provided by a business to its customers in the course of delivering goods or services.

Adelaide Bank

Adelaide Bank, a part of Bendigo and Adelaide Bank Limited, is a financial institution in Australia offering a range of banking services including loans, savings accounts, and investment products.