When Operating on a Daily Basis,employees and Managers at Bank

question 5

Multiple Choice

When operating on a daily basis,employees and managers at Bank of America consider the perspectives of all individuals and groups that might be affected by their decisions.This is known as

• A) a philanthropic position.
• B) marketing citizenship.
• C) a stakeholder orientation.
• D) community relations.
• E) social responsibility.

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Definitions:

Communication Channel

The medium or method used to transmit information or messages from a sender to a receiver in an organizational setting.

Decodes

Refers to the process of interpreting encoded data or information to make it understandable.

Nonverbal Symbols

Forms of communication without the use of spoken language, involving gestures, body language, facial expressions, and other visual cues to convey messages or emotions.

Encoding

The process of converting information into a form that can be transmitted and understood by a receiver, critical in communication.