The Three Most Widely Recognized Types of Consumer Problem Solving

question 136

Multiple Choice

The three most widely recognized types of consumer problem solving are:

• A)limited problem solving,extended problem solving,and routinized response behavior.
• B)extended problem solving,enduring problem solving,and situational problem solving.
• C)planned problem solving,impulse buying,and limited problem solving.
• D)internal problem solving,external problem solving,situational behavior.
• E)responsive behavior,planned behavior,and impulsive problem solving.

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Definitions:

Application Blanks

Standardized forms used by organizations to collect information from applicants, focusing on their background, work history, and qualifications.

Organizational Development (OD)

A field of research, theory, and practice dedicated to expanding the knowledge and effectiveness of people to accomplish more successful organizational change and performance.

Inclination

A person's natural tendency or urge to act or feel in a particular way; a disposition or propensity.

Similarity Error

A similarity error occurs when the interviewer is unduly influenced by the fact that the interviewee is similar to the interviewer in one or more important ways. As a result of the perception of similarity, the interviewer may be more favorably disposed toward the candidate than the candidate’s credentials warrant.