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Refer to IT's About Business PI1.1- The case specifically discusses the changes Chevron made to it bilking process using cross-functional business process design.
Lifestyle Factors
Elements and choices of daily life that can affect one's health and well-being, including diet, physical activity, alcohol consumption, and smoking.
Chief
A leader or head of a group, organization, or tribe, often holding authority and responsibility for decision-making and governance.
Black Death
A devastating global epidemic of bubonic plague that struck Europe and Asia in the mid-1300s.
Devastating Catastrophe
A disastrous event that causes extensive damage, loss, and suffering, drastically altering the affected area's natural and social environments.
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