As the Degree of Service Customization Decreases, Managers Have More

question 10

True/False

As the degree of service customization decreases, managers have more opportunity to focus on cost and productivity.

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Definitions:

Systems Variation

The differences and changes within systems (e.g., organizational, biological, technological) that can affect outcomes and processes.

Continuous Quality Improvement

is an ongoing effort to enhance products, services, or processes by making incremental improvements over time or implementing significant changes to improve quality.

Quality Council

An organization or committee that focuses on ensuring the standards and quality of products, services, or processes, often within a specific industry or healthcare setting.

Safety Initiative

A safety initiative is an organized effort or program designed to improve safety and reduce the risk of harm in a particular environment, such as in workplaces, schools, or public spaces.