A Customer Enters a Business and Joins the One Line

question 23

Multiple Choice

A customer enters a business and joins the one line that snakes back and forth through the lobby in order to receive service. The initial part of the service is performed by one customer service representative, after which the customer enters a second, shorter line to complete the service before leaving the establishment. Which description of this waiting line system is appropriate?

• A)single channel, single phase
• B)single channel, multiple phase
• C)multiple channel, single phase
• D)multiple channel, multiple phase

Recognize the significance of strategic decisions in procurement, sourcing, and supply chain structure.

Identify the different types of inventory and their purposes within the supply chain.

Understand the role and types of facilities within the supply chain.

Grasp the concept of strategic fit between customer needs and supply chain responsiveness and efficiency.

---

Definitions:

M3

A measure of the money supply that includes M2 (cash, checking deposits, and easily convertible near money) plus large time deposits, institutional money market funds, and other larger liquid assets.

Small Denomination CDs

Certificates of Deposit that are available in lower monetary values, offering a way for individual investors to earn interest on their savings.

Paper Money

Currency in the form of banknotes issued by a government or central bank.

United States

A country located in North America, known for its significant impact on global politics, economy, and culture, being one of the world's largest and most powerful nations.