The Terms "Data","information","knowledge",and "Wisdom" Have Specific Meanings

question 14

Multiple Choice

The terms "data","information","knowledge",and "wisdom" have specific meanings.With regards to a customer satisfaction application used in the automobile industry,which of the following is an example of data?

• A)The ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
• B)The Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.
• C)Reports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff,satisfaction with product,quality of service and so on.
• D)Records containing numerical ratings from customer surveys completed online after each visit to a dealership.

Explain the emotional expressions and their significance in newborns.

Understand Erikson's stages of development, particularly trust versus mistrust.

Describe the impact of neglect on infant development, including nonorganic failure to thrive.

Understand the role of empathy in development and the biological underpinnings such as mirror neurons.

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Definitions:

ASIC

The Australian Securities and Investments Commission, which acts as the financial services and markets regulator in Australia.

Insolvency

The state of being unable to pay debts owed when they are due, leading to potential bankruptcy.

Corporations Act

The Corporations Act 2001 is Australian Commonwealth legislation that covers many aspects of the operations of Australian companies, including requiring certain types of entities to prepare financial statements.

Winding Up

The process of dissolving a company, where its assets are liquidated to pay off creditors, and any remaining assets are distributed among shareholders.