Time (As the Fundamental Variable of Time-Based Management) Is Considered

question 24

Multiple Choice

Time (as the fundamental variable of time-based management) is considered a surrogate for which of the following?

• A)market share
• B)customers' satisfaction
• C)profitability
• D)all of the above

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Definitions:

Conditioned Response

A learned reaction to a previously neutral stimulus that has become associated with an unconditioned stimulus through conditioning.

Foot-In-The-Door Technique

A compliance strategy that involves getting a person to agree to a large request by first setting them up to agree to a modest request.

Shaping

A method of positive reinforcement in operant conditioning that rewards closer and closer approximations of the desired behavior.

Small Request

A technique in persuasion and compliance that involves asking for a minor initial request in hopes of influencing agreement to a larger request.