THE NEXT QUESTIONS ARE BASED ON THE FOLLOWING

question 77

Multiple Choice

THE NEXT QUESTIONS ARE BASED ON THE FOLLOWING:
The following table presents the probability distribution function for the number of claims processed per hour at an insurance agency.

-What is the average number of claims processed?

• A)4.67
• B)4.23
• C)4.41
• D)4.81

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Definitions:

Employee Involvement

The degree to which employees are encouraged to contribute their ideas and suggestions to improve their workplace.

Organizational Commitment

The level of loyalty an employee feels towards their organization, often reflected in their willingness to remain with the company.

High-Stress Job

A position that consistently exposes the employee to significant stressors, often due to high pressure, workload, or the critical nature of the job’s outcomes.

Behavior Modification

A psychological technique that involves changing an individual's behaviors through reinforcement, punishment, or other interventions.