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A team of builders has surveyed buyers of their new homes for years.Consistently,only 41% of the buyers have indicated that they were "quite satisfied" or "very satisfied" with the construction quality of their homes.The builders have implemented new procedures and adopted a revised quality-inspection system to ultimately improve customer satisfaction.They have surveyed 104 buyers since implementing changes;these buyers seem representative,with no systematic changes from past purchasers.Of the 104 buyers,52 indicated they were quite or very satisfied.
-Calculate the appropriate statistic for testing the null hypothesis.
Human Skill
The ability to work effectively with people, managing interpersonal relationships and communication.
Analytical Ability
The capacity to understand and dissect complex information, problems, or data, and make reasoned decisions or insights based on that analysis.
Selling Techniques
Selling techniques are strategies and methods used by sales professionals to convince customers to purchase products or services.
Preapproach Step
The phase in the sales process where research and planning are undertaken before making initial contact with potential customers.
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