Examlex
One of the key elements of using avatars over flesh-and-blood models is:
Service Experience
The subjective perception and evaluation by a customer of the service delivered by a company or an organization.
Performance
A measurement of how efficiently and effectively a person, system, or machine operates to meet its goals.
Process
A series of actions or steps taken to achieve a particular end, often referring to production, business, or administrative procedures.
ISO 9000
A set of international standards for quality management and quality assurance designed to help companies ensure they meet customer and other stakeholder needs.
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