A Manager Maintains Little Eye Contact, Interrupts Subordinates, and Criticizes

question 10

Multiple Choice

A manager maintains little eye contact, interrupts subordinates, and criticizes them for feeling a certain way. He or she is displaying which type of communication?

• A) Rigid and evaluative communication
• B) Indifferent and impervious communication
• C) Indifferent and superior communications
• D) Indifferent communication

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Definitions:

Emotional Intelligence

The ability to recognize, understand, and manage our own emotions and those of others, facilitating enhanced communication and interpersonal effectiveness.

Affective and Cognitive

Pertaining to the emotions and mental processes involved in how people perceive and react to the world around them.

Emotional Intelligence's Impact

Refers to how the ability to understand and manage emotions enhances leadership effectiveness and organizational dynamics.

Trait Approach

A theory in leadership studies that assumes leaders possess certain inherent traits that make them effective.