Mini-Case: a Day at the Office

question 3

Essay

Mini-Case: A Day at the Office. Your boss has called you into his office. It's 9:00 a.m. Friday morning. He asks, "I've talked to others in your group, and they have agreed to work this weekend to get the project out the door by next Monday. I had better be able to count on you. It's not going to pretty if you can't make it work." You respond, "Let me check my calendar and get back to you by 11:00 a.m. I need to double-check my calendar before I commit." Your boss grudgingly agrees. In checking your schedule, you see that you have a meeting at 2:00 p.m. with one of your company's major clients to review the latest shipment. If you work this weekend, you will have to cancel the meeting because you will have some preparation work to do prior to working on the project this weekend. The client will not be pleased if you cancel the meeting. You immediately find Max and say, "Max, good friend, remember that time I pulled your shift last May when your wife had the baby? Well, I need for you to cover for me this weekend. Can you?" Max agrees. You go to your boss's office and before you have an opportunity to speak, he says, "I was a little brusque with you earlier. The fact is, I really need for you to see this project through for me. You are the only one in the group that fully comprehends what this project means to the company. I need your expertise and judgment on this."
-Which influence strategy did your boss try the second time you spoke with him?

Comprehend the essence and applications of contingency thinking in management.

Identify and differentiate between various organisational subsystems and their roles.

Grasp the ethical considerations and decision-making imperatives for 21st-century managers.

Appreciate the impact of dynamic and changing environments on organisational strategy and operations.

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Definitions:

Biological Parents

The parents who are genetically related to the child.

Standardized

Something made to have a uniform structure or composition, often through regulation or setting of norms to ensure consistency.

Psychological Test

An assessment tool designed to measure mental functions and behaviors.

Uniform Procedures

Standardized methods or protocols that are consistently followed in specific settings to ensure efficiency and fairness.