After Buying a New Easy-Wash Pro Washer-Dryer Combination,Alison Was Pleased

question 43

Multiple Choice

After buying a new Easy-Wash Pro washer-dryer combination,Alison was pleased when she got a phone call from an Easy-Wash customer service representative who wanted to know if she was happy with her purchase and the installation service.This customer service practice by Easy-Wash is undertaken to _____. 

• A) reduce the possibility of postpurchase dissonance in Alison's mind
• B) help the customer in the process of alternative evaluation
• C) reduce the perceived psychosocial risks associated with the purchase decision of a private luxury item
• D) enable the consumer to make a substantial assessment of available alternatives by providing a marketing source of information

---

Definitions:

Global Financial Crisis

The Global Financial Crisis was a severe worldwide economic crisis that took place during the late 2000s, characterized by major failures in financial institutions, significant decreases in consumer wealth, and a sharp decline in economic activity.

U.S. Interest Rates

The rate at which interest is paid by borrowers for the use of money that they borrow from lenders, specifically within the United States.

Automatic Stabilizers

Economic policies and programs, such as unemployment insurance and taxation, that automatically help stabilize an economy by increasing or decreasing with the economic cycle.

Annually Budgeted

Annually budgeted refers to the process of allocating financial resources and planning expenditures for a year ahead.