Which of the Following Is a Nonpersonal Form of Communication

question 81

Multiple Choice

Which of the following is a nonpersonal form of communication that seeks to influence the attitudes,feelings,and opinions of customers,noncustomers,stockholders,suppliers,employees,and political bodies about the organization?

• A) Direct mail
• B) Online marketing
• C) Telemarketing
• D) Public relations

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Definitions:

Culture Stories

Stories that illustrate the values of the people who make an organization work.

Group Effectiveness

The measure of how well a group is able to meet its objectives and achieve desired outcomes through its collective efforts.

Follower's Response

How subordinates or team members react or adapt to leadership strategies, directives, and the overall working environment.

Work Teams

Groups of individuals brought together to accomplish shared goals or tasks, often relying on collaborative effort.