Identify the Important Task of a Salesperson in Providing an After-Sale

question 15

Multiple Choice

Identify the important task of a salesperson in providing an after-sale service.

• A) Immediate follow-up calls and visits to address unresolved or new concerns
• B) Clearly differentiate features of the firm's products or services from those of competitors
• C) Sell additional items to repeat customers
• D) Convert undecided customers into first-time buyers