Service _____ Refers to the Consistency and Dependability of the Service

question 28

Multiple Choice

Service _____ refers to the consistency and dependability of the service performance. 

• A) responsiveness
• B) empathy
• C) reliability
• D) assurance

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Definitions:

International Trade

The trade of products and services across national borders.

World Price

The international market price of a good or service, influenced by global supply and demand conditions.

Producer Surplus

The difference between what producers are willing to sell a product for and the actual price they receive, representing profit or gain.

Consumer Surplus

The difference between the total amount that consumers would have been willing to pay for a good or service versus what they actually pay.