For a Total Quality Management Program to Be Effective, It

question 151

Multiple Choice

For a total quality management program to be effective, it must be treated as a top priority by

• A) the human resources director.
• B) line management.
• C) first-line management.
• D) middle management.
• E) top management.

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Definitions:

America First Committee

A non-interventionist group formed in the United States prior to World War II that advocated for keeping the US out of the conflict.

Henry Ford

An American industrialist and the founder of Ford Motor Company, he revolutionized factory production with his assembly line methods.

Charles Lindbergh

An American aviator who gained fame for making the first solo transatlantic airplane flight in 1927.

Gerald P. Nye

A U.S. senator from North Dakota who is best known for his investigations into the munitions industry, leading to the Nye Committee hearings in the 1930s which were critical of America's involvement in World War I.