Gehrig Is the Office Manager of a Business with 20

question 46

Multiple Choice

Gehrig is the office manager of a business with 20 employees.He gives the employees their work,attempts to organize them into work teams,provides their employee reviews every quarter,and addresses their personal issues as they relate to the business.Wayne is an employee in Gherig's department.Wayne knows every employee by name.He organizes parties for the staff,collects gifts for families going through difficult times such as illness of a family member,arranges people to take care of personal responsibilities for an employee who is having a baby,and sends flowers to the new parents on behalf of the office.When he asks people to help,they do so willingly.What is Wayne's position in the organization?

• A) He has no real position in this business.
• B) He is the leader of the formal organization in this business.
• C) He is the leader of an informal group in this organization.
• D) He is the leader of the informal organization in this business.

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Definitions:

Systems Approach

A holistic perspective that considers all components of a system and their interactions to understand or solve complex problems.

Management Theory

A collection of ideas and principles that provide a framework for effective management and organization of businesses and other enterprises.

Unity of Command

A principle in management and military strategy that stipulates each individual should report to only one manager to avoid confusion and conflict.

Henri Fayol

A French engineer and management theorist who is best known for developing a general theory of business administration and establishing the 14 principles of management.