All of the Following Statements Are True About Engaging Customers

question 41

Multiple Choice

All of the following statements are true about engaging customers on social media EXCEPT:

• A)The other Es set the stage for engaging the customers on social media.
• B)Engagement increase the potential for a relationship with customers.
• C)Engagement can be positive or negative
• D)Negative engagements could be damaging
• E)Engaged customers tend to be more profitable.

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Definitions:

Candy Bars

Pre-packaged bars made primarily of chocolate and often combined with other ingredients like nuts, caramel, or nougat.

Marginal Utility

The change in satisfaction or utility an individual gains from consuming one additional unit of a good or service.

Consumer Equilibrium

In marginal utility theory, the combination of goods purchased that maximizes total utility by applying the utility-maximizing rule.

Prices

The amount of money required to purchase a good or service, often determined by the forces of supply and demand in the market.