Which of the Following Is the Best Example for Omnichennel

question 44

Multiple Choice

Which of the following is the best example for omnichennel strategy?

• A)Amazon selling products online
• B)Walmart investing on its retail design to improve customer experience
• C)Starbucks train the contact employees to serve customers the best
• D)McDonald using its application and in store kiosk and offer consistent shopping experience to customers
• E)Pizza hut opening a new branch in downtown Toronto

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Definitions:

Adverse Selection

A situation in insurance and finance where those most likely to produce negative outcomes are more inclined to select into or engage with a service, typically leading to higher costs for insurers or lenders.

Moral Hazard

The situation in which one party takes additional risks because they know they will not bear the full consequences of their actions.

Adverse Selection

A situation where sellers have more information than buyers, leading to high-quality goods and services being squeezed out of the market because they cannot be adequately priced.

Private Information

Information that some people have, but others do not.