Eric Prefers to Travel by a Particular Airline Because He

question 57

Multiple Choice

Eric prefers to travel by a particular airline because he is impressed by the care and attention provided by its staff to make the passengers feel valued and special.The service dimension influencing Eric's decision to choose that airline is:

• A)reliability
• B)assurance
• C)empathy.
• D)empowerment.
• E)durability.

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Definitions:

Secondary Sex Characteristics

Physical features that emerge during puberty which are not directly involved in reproduction but distinguish the two sexes, such as facial hair in males and breast development in females.

Interdependence

Interdependence is a condition or relationship in which two or more persons or entities rely on each other for support, resources, or benefits, often leading to mutual advantages.

Spreading False Rumors

The act of disseminating untrue or misleading information about individuals or entities, which can harm reputations, relationships, and trust.

Poisoning

The detrimental effects caused by the ingestion, inhalation, or exposure to toxic substances, leading to various degrees of bodily harm or disease.