What Are Customers'' Expectation Based On

question 36

Multiple Choice

What are customers'' expectation based on?

• A)Perception and experiences
• B)Knowledge and perception
• C)Experiences and knowledge
• D)Attitude and perception
• E)Knowledge and attitude

---

Definitions:

Latina/o Teens

Adolescents who identify with or are identified as Latina or Latino, navigating cultural, social, and developmental experiences unique to their ethnic background.

Speech Patterns

The distinctive ways in which people speak, shaped by regional, social, or cultural differences, including tone, accent, and choice of words.

Hart and Risley

Researchers known for their study on early childhood language development and the impact of socio-economic status on vocabulary growth.

Act Consequentialists

Philosophical stance where the morality of an action is judged solely by its consequences.