An Electronics Retail Chain Asked Its Customers to Rate the Service

question 56

Multiple Choice

An electronics retail chain asked its customers to rate the service it provides at its customer support division based on the inclination and alertness of staff members in providing service to customers.The service dimension that the company is trying to evaluate in this scenario is:

• A)relativity.
• B)responsiveness.
• C)inseparability.
• D)durability.
• E)tangibility.

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Definitions:

George Washington

The first President of the United States, serving from 1789 to 1797, and a key figure in the nation's founding and the Revolutionary War.

Revolutionary Ideal

A guiding principle or goal that drives revolutionary movements, often rooted in desires for political, social, or economic change.

Native Americans

Native Americans are the indigenous peoples of the United States, including tribes, cultures, and nations that occupied the land prior to European colonization.