Which of the Following Strategies Employed by the Resort Allowed

question 6

Multiple Choice

Which of the following strategies employed by the resort allowed Jennifer to compensate for the delivery gap?

• A)Evaluating service quality
• B)Empowering employees
• C)Providing incentives to employees
• D)Replacing people with machines
• E)Achieving goals through training

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Definitions:

UCS

Unconditioned Stimulus; a stimulus that naturally triggers a response without prior conditioning in the context of classical conditioning.

Operant Conditioning

A learning process where the consequences of a behavior affect the likelihood of that behavior occurring again.

UCR

Unconditioned Response, which is an automatic, natural reaction to a stimulus in classical conditioning theory.

UCS

Unconditioned Stimulus, an aspect of classical conditioning theory, referring to a stimulus that naturally triggers a reflexive or involuntary response without prior learning.