Shawn, the Manager of a Hotel, Has the Responsibility of Checking

question 69

Multiple Choice

Shawn, the manager of a hotel, has the responsibility of checking if all customers who have booked for corporate buffets will be making it on the given date.This ensures that any foreseeable cancellation does not lead to losing business for the day.The hotel has employed this measure to overcome the challenge posed by the:

• A)intangibility of services.
• B)consistency of services.
• C)perishability of services.
• D)inseparability of services.
• E)invariability of services.

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Definitions:

Liberia

A country on the West African coast founded by freed American and Caribbean slaves as a colony for African American resettlement.

Haiti

A country on the island of Hispaniola in the Caribbean, notable for being the first black-led republic and the first independent Caribbean state after its revolt against French colonial rule.

Lynch Mob

A group of people who, without legal authority, come together to execute a presumed offender, often by hanging, primarily targeting African Americans.

Springfield, Ohio

A city in the United States known for its historical contributions to industry, education, and the antislavery movement.