Which of the Following Holds True for the Term "Services

question 47

Multiple Choice

Which of the following holds true for the term "services"?

• A)They refer to the tangible customer benefits that are produced by people or machines and can be separated from the producer.
• B)They refer to the intangible customer benefits that are produced by people or machines and cannot be separated from the producer.
• C)They refer to the overall sacrifice a consumer is willing to make in terms of money, time, and energy in order to acquire a specific product or service.
• D)They refer to thoughts, opinions, philosophies, and intellectual concepts that also can be marketed.
• E)They refer to the physical attributes that a customer obtains through purchase of a commodity in exchange of a price paid for it.

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Definitions:

Activity Level

A measure of the physical and mental alertness and liveliness of an individual, which can influencE behaviors and interactions.

Behavioural Qualities

The traits or characteristics that define how an individual acts or responds to different situations.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing behaviors and attitudes.

Resists Change

Describes an individual or entity that opposes or struggles against alterations in their environment or status quo.