An Automobile Manufacturer Maintains a Database of When and How

question 37

Multiple Choice

An automobile manufacturer maintains a database of when and how repeat customers buy its products, the options they choose, the way they finance the purchase, and so on.This database enables the company to understand its customers and make offers that appeal to them.Because of this initiative, a long-term bond is established between the buyer and seller.This is an example of:

• A)transformational orientation.
• B)transactional orientation.
• C)live-in orientation.
• D)relational orientation.
• E)optimal orientation.

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Definitions:

Illusion Of Agreement

A situation where a group of individuals incorrectly believes they have reached a consensus, when in fact there are underlying disagreements.

Program Consultation

The process of providing expert advice and guidance in the planning, implementation, and evaluation of a program or project, typically aimed at improvement or achieving specific outcomes.

Specific Client

A distinct individual or group that is the focus of social work assessment, planning, intervention, and evaluation in the context of service provision.

Heterogeneous Group

A group comprised of individuals with varying characteristics, backgrounds, experiences, or perspectives.