Buyers Consider Knowledgeable Salespeople to Be Most Helpful

question 88

Multiple Choice

Buyers consider knowledgeable salespeople to be most helpful. In order to have this trait, salespeople should be:

• A)punctual in their appointments with buyers.
• B)flexible in making choices with buyers.
• C)personally accountable for handling customer requests.
• D)aware of every detail of the products and policies.
• E)empathetic and willing to listen to buyers.