Zoe Is a Sales Manager Who Emphasizes Qualitative Measures of Sales

question 107

Multiple Choice

Zoe is a sales manager who emphasizes qualitative measures of sales results in her salesperson evaluations. Which of the following might Zoe use (a qualitative measure of sales results) ?

• A)quality of sales presentations
• B)average order size
• C)program implementations.
• D)net profit
• E)average order size.

---

Definitions:

Transformational Leadership

A leadership style that inspires positive changes in those who follow, by focusing on collaboration, communication, and an emphasis on achieving significant transformations.

Democratic Management Style

A management approach involving staff members in decision-making processes and treating everyone's opinion as valuable.

Assisted Listening Technology

Refers to devices and systems designed to improve the ability of individuals with hearing loss to communicate and perceive sound, including hearing aids, FM systems, and infrared systems.

Transformational Leadership

A leadership approach that inspires and motivates followers to exceed expectations by focusing on higher ideals and moral values.