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The social consumer decision journey framework recognizes that:
Organizational Politics
Organizational politics involves the use of power, influence, and networking within an organization to achieve personal or group objectives, sometimes at the expense of others or the organization's goals.
Criterion Contamination
The inclusion of factors irrelevant to job performance in the evaluation process, which can skew performance appraisals.
Criterion Exaggeration
The overestimation or overemphasis of certain criteria or qualities, often leading to distorted outcomes in assessments or decisions.
Subordinate Evaluations
Assessments of an employee's performance, skills, and competencies, typically conducted by their direct supervisors or managers.
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