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The Social Consumer Decision Journey Framework Recognizes That

question 118

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The social consumer decision journey framework recognizes that:


Definitions:

Organizational Politics

Organizational politics involves the use of power, influence, and networking within an organization to achieve personal or group objectives, sometimes at the expense of others or the organization's goals.

Criterion Contamination

The inclusion of factors irrelevant to job performance in the evaluation process, which can skew performance appraisals.

Criterion Exaggeration

The overestimation or overemphasis of certain criteria or qualities, often leading to distorted outcomes in assessments or decisions.

Subordinate Evaluations

Assessments of an employee's performance, skills, and competencies, typically conducted by their direct supervisors or managers.

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