Which of the Following Is a Possible Consequence of Postpurchase

question 114

Multiple Choice

Which of the following is a possible consequence of postpurchase evaluation?

• A)brand extension
• B)purchase intention
• C)product differentiation
• D)cognitive resonance
• E)dissatisfaction

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Definitions:

Other-Race Effect

The tendency to more easily recognize faces of one's own race, compared to faces of other races, often attributed to social and cognitive factors.

Aggression

Behavior aimed at causing harm or pain to another being, which can be physical or verbal.

Hindsight Bias

The tendency to believe, after an event has occurred, that one would have predicted or expected the outcome, often known as the "I-knew-it-all-along" phenomenon.

Just-World Phenomenon

The Just-World Phenomenon is a cognitive bias wherein individuals believe that the world is inherently fair, leading them to rationalize others' suffering as deserved due to their actions.