Which of the Following Information Is Contained in a Customer

question 32

Multiple Choice

Which of the following information is contained in a customer information file (CIF) ?

• A)description of competitors
• B)contact history of the customers
• C)rates charged by key suppliers
• D)rules and regulations affecting the business of the organization

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Definitions:

Political Issues

Challenges and factors related to government policies, regulations, or political stability that can affect business operations.

Ethical Issues

Moral problems or dilemmas that arise in the context of professional practices or business operations, often requiring careful thought or action.

Price Skimming

A pricing strategy where a seller charges a relatively high price for a product at first, then lowers the price over time.

Customer Behaviour

Patterns and tendencies among consumers that influence their purchasing decisions and interactions with brands.