Which of the Following Is a Key Difference Between Services

question 90

Multiple Choice

Which of the following is a key difference between services and manufactured products?

• A)Services do not exist until the customer buys them.
• B)Delivered value is more for manufactured products.
• C)Place and promotion are not significant in services marketing mix.
• D)Services exist even before they are sold to customers.

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Definitions:

Grandiose View

An inflated self-concept, often characterized by overestimations of one’s importance, abilities, or achievements.

Self-Serving Bias

The common tendency to attribute positive outcomes to one's own character but attribute negative outcomes to external factors.

Ought Self

The representation of what an individual believes they should be, often influenced by societal and familial expectations.

Ideal Self

Represents a person's aspirations or the set of attributes one dreams to possess, often functioning as a motivation for self-improvement.