Which of the Following Is a Key Difference Between Services

question 90

Multiple Choice

Which of the following is a key difference between services and manufactured products?

• A)Services do not exist until the customer buys them.
• B)Delivered value is more for manufactured products.
• C)Place and promotion are not significant in services marketing mix.
• D)Services exist even before they are sold to customers.

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Definitions:

Valued Rewards

Incentives or recognition that hold significant meaning or worth to an individual or group, motivating behavior and fostering a sense of achievement and satisfaction.

Job Performance

The level of effectiveness and efficiency with which an individual fulfills their job responsibilities and tasks.

Expectancy Theory

A motivational theory that proposes individuals are motivated to act in a certain way based on their expectation that their actions will lead to a desired outcome.

Goal Setting

The process of defining specific, measurable, and time-targeted objectives to be achieved by an individual, team, or organization.