Which of the Following Best Explains What Social Media Are

question 12

Multiple Choice

Which of the following best explains what social media are?

• A)Anything that involves delivering hosted services online.
• B)The means to harness the collective knowledge of a crowd to solve problems and complete tasks.
• C)The online means of communication,conveyance,collaboration,and cultivation among interconnected and interdependent networks.
• D)Sets of labels or tags that individuals choose in a way that makes sense to them,as opposed to using predefined keywords.
• E)People who share their views about a product or service,even though they're not affiliated with the company.

---

Definitions:

Brand Reputation

The public's valuation and perception of a brand's trustworthiness, quality, and reliability, influenced by consumer experiences and media portrayal.

Relationship Marketing

A strategy focused on building and maintaining long-term, personal engagements with customers, prioritizing customer retention and satisfaction.

Customized Service Delivery

Tailoring the provision of services to meet the specific needs or preferences of individual customers.

Off-Peak Pricing

A pricing strategy that involves lowering prices during times of lower demand to encourage more usage or consumption.