Why Don't All E-Retailers Offer Reviews and Ratings on Their

question 42

Multiple Choice

Why don't all E-Retailers offer reviews and ratings on their sites?

• A)Negative reviews tend to outnumber positive reviews on most sites.
• B)80% of user generated reviews are negative.
• C)Brands fear that dissatisfied customers will use review features to flame the brand.
• D)Consumers do not find utility in negative reviews.
• E)All of these.

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Definitions:

Social Solidarity

The bonds that unite members of a society through shared values, beliefs, and behaviors, promoting social cohesion and integration.

Racial Minorities

Ethnic groups that are smaller in number within a particular society or country, often facing systemic inequalities and discrimination.

Informal Deviance

Acts or behaviors that violate cultural norms or expectations but are not necessarily forbidden by law.

Underage Drinking

The consumption of alcoholic beverages by individuals below the legal age set by law.