Which of the Following Terms Refers to 'The Process of Tracking

question 4

Multiple Choice

Which of the following terms refers to 'the process of tracking mentions of specific words or phrases on social media sites'?

• A)Social customer care.
• B)Social monitoring.
• C)Customer service recovery.
• D)Primary research.
• E)None of these.

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Definitions:

Secondary Sex Characteristics

Physical traits that emerge during puberty which are not directly involved in reproduction but distinguish the sexes, such as facial hair in males and breast development in females.

Cerebellum

The brain structure that helps the body execute smooth, skilled movements and regulates muscle tone and posture.

Primary Sex Characteristics

The biological and physical attributes that are directly involved in reproduction, such as the gonads and external genitalia.

External Sex Organs

Refer to the parts of the reproductive system located outside of the body, which are involved in sexual reproduction and function.