What Information Should Be Included When Dictating a Message into the Answering

question 39

Multiple Choice

What information should be included when dictating a message into the answering machine?

• A)Who is speaking
• B)Why the phone is being answered by a recording
• C)Brief instructions for the caller (e.g., "Please leave a message")
• D)Both b and c

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Definitions:

Office Equipment

Durable assets used in an office setting for daily operations, such as computers, printers, and furniture.

Cash Account

An account that records all transactions involving cash, including receipts and payments, reflecting the company's cash flow.