Employees, Distributors, Shareholders and Regular Customers Are All Part of an Organization's

question 33

Multiple Choice

Employees, distributors, shareholders and regular customers are all part of an organization's

• A) target audience
• B) influence group
• C) opinion leaders
• D) internal public
• E) external public

---

Definitions:

Shopping Lists

Written or digital compilations of items to be purchased, typically used in groceries or other retail settings to organize shopping trips.

Wish Lists

Collections or compilations of desired products or items saved by a customer for future reference or purchase.

Word-of-mouth Marketing

The organic process of passing information from person to person through verbal recommendations, without the involvement of direct advertising.

Responding to Detractors

Involves addressing criticism or negative feedback from individuals or groups in a constructive manner.