Which Tool of Influence Is Being Used When a Car

question 26

Multiple Choice

Which tool of influence is being used when a car salesperson gets a consumer to agree to a price and then goes to get the sales manager's approval? 

• A) reciprocation 
• B) commitment and consistency 
• C) social proof 
• D) authority 
• E) scarcity

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Definitions:

Agreeableness

Agreeableness is a personality trait characterized by trust, altruism, kindness, affection, and other pro-social behaviors.

Compassionate

Feeling or showing empathy and concern for others.

Extraversion

A personality trait characterized by outgoingness, high energy, and enjoyment in being around other people.

New Experiences

Encounters or situations that are different from what has been previously known or explored, contributing to learning and growth.